Sipelia / (Voice) Communication Management
Integration of security communications with video surveillance, access control, and LPR
- Sipelia Communication Management is a Security Center module that enables SIP-based communication between operating personnel and distributed intercom devices. Security teams can respond to and manage all incoming calls for high efficiency and situational awareness along with cameras, parking gates, and doors associated with intercom devices.
Use voice communication as a basis for security strategy
Dynamic graphics map for quick calls
Visibly locate and call intercom devices within Security Center’s dynamic graphical map.
Efficient response to calls
An intercom device with an access control door and a video camera allows you to check the caller’s identity before unlocking the door or allowing the parking gate to pass through.
Increasing situational awareness quality
Voice communication, uniquely linked to video and access control information, provides a clear picture of the security environment for the optimal decision-making available to the security team.
Enhanced collaboration and sharing
Sipelia’s powerful communication tools allow operations personnel to make video calls with other operations personnel and control what activities should be taken, whether it is a normal call or emergency response.
Dynamic graphics map for quick calls
Visibly locate and call intercom devices within Security Center’s dynamic graphical map.
Utilize IP communication to increase efficiency
General Scenario with Sipelia
Emergency Call (Emergency Phone) Management
Video-associated emergency call stations can be utilized for better emergency call management in a single building or main facility. Live video can be viewed simultaneously while responding to incoming emergency calls. This enables immediate on-site visibility and correct action.
Access Card Lost
Intercom Call Station, which is linked to access control doors and video cameras, simplifies the response to employees who lose their access cards. You can receive incoming calls, verify the identity of the calling staff through live video and employee cardholder profiles, and allow immediate access from the Security Center user application.
Parking lot access control
If you are in control of the parking entrance, whether through the access control reader or license plate recognition, you can respond to a request call and manually open the parking gates and doors immediately in the Security Center user application.
High security environment
Adding intercom communications within a high security environment adds another layer of security. You can allow or deny access to a secure area by simultaneously checking audio, video, and access control information.
Key Features
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Video, Access Control, LPR Single System Integration
Call stations can be easily linked to cameras, doors, and parking gate controls. They can open doors or parking gates while watching a caller’s video.
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SIP-based architecture
Sipelia provides an embedded SIP server to explore and connect to intercom devices, intercom servers, and mobile apps that support SIP standards.
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an intuitive call screen
Video, call dialogs within the same security interface used for access control can respond to incoming calls such as Initiate, Call, Return, Hold, and Cancel.
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Call notifications that can be viewed and heard
Operators can check for immediate incoming calls through the notification tray and open direct call dialogs for various functions such as call calls.
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Video/Audio Call Between Operators
Connect USB headsets, microphones, and webcams for communication between operations personnel within the Security Center interface. Create collaborative work between operations personnel and between operations personnel and administrators, and create a more efficient communication system.
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Play Call Reports and Calls
You can run a report to investigate communication activities (history) and play the call with a linked video to check everything during the call.
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Setting Up Ring Groups and Phone Books
You can create ring groups for multiple operators to receive incoming calls. You can also create a phone book to quickly locate recipients when making calls.
Supported Intercom Devices
Pelia communication management integrates the technologies developed by world-class intercom manufacturers. In addition, the Sipelia module can be activated in Security Center to connect without interworking with SIP-based intercom.
Sipelia Architecture Overview
